Terms of use

1. Acceptance of terms

By creating an account or using Climaera's services ("the service", "the platform"), you accept these terms of use ("the terms") in full. If you do not agree to the terms, you must not use the service.

These terms apply between you ("the user" or "the customer") and Climaera ("we", "us", "the company"). Using the service on behalf of a business means you confirm you have the authority to bind that business to these terms.

2. Description of the service

Climaera is a cloud-based SaaS platform for climate accounting, sustainability reporting, and carbon management. The service includes, among other things:

• Calculation and mapping of greenhouse gas emissions (Scope 1, 2, and 3) in accordance with the GHG Protocol
• Generation of climate reports and sustainability documentation
• A supplier module for collecting emissions data from the supply chain
• Tools for setting and tracking climate targets

We reserve the right to change, suspend, or discontinue parts of the service with reasonable notice.

3. Account registration and security

To use the service, you must create an account with accurate and complete information. You are responsible for:

• Keeping your password secret and secure
• All activity that occurs under your account
• Notifying us immediately if you suspect unauthorized access to your account

You must be at least 18 years old and have legal capacity to enter into this agreement. We reserve the right to terminate accounts that violate these terms.

4. Subscription and payment

Climaera is offered through various subscription plans as described on our pricing page. Unless otherwise stated:

• Billing occurs monthly or annually, depending on the plan chosen
• Subscriptions renew automatically unless cancelled before the next billing period
• All prices are stated exclusive of VAT unless otherwise indicated
• We reserve the right to change prices with 30 days' notice

In the event of non-payment, we may suspend access to the service. Refunds are not given for subscription periods already begun, unless required by mandatory law.

5. User data and content

You retain full ownership of all data and content you upload to the service ("user data"). By using the service, you grant Climaera a limited, non-exclusive license to process, store, and use your user data solely to deliver the service.

You are responsible for ensuring that your user data does not contain material that:

• Infringes a third party's intellectual property rights
• Violates applicable law
• Contains malicious code, viruses, or similar

6. Intellectual property

Climaera and its licensors own all intellectual property rights to the platform, including software, design, text, graphics, logos, and calculation methodologies. These terms grant you no rights to Climaera's intellectual property beyond what is necessary to use the service as described.

You are not permitted to copy, modify, distribute, sell, lease, reverse-engineer, or otherwise attempt to derive the source code of the platform.

7. Disclaimer and limitations

The service is provided "as is" and "as available". Climaera makes no warranties, express or implied, regarding:

• That the service will be free of errors, interruptions, or security breaches
• That the calculations are error-free or fit for any particular purpose
• That the service will meet your specific business needs

Climaera's total liability to you is limited to the amount you have paid for the service in the 12 months preceding the event giving rise to the claim. We are not liable for indirect losses, loss of profit, or consequential damages.

8. Privacy and data processing

Processing of personal data is governed by our privacy policy, which forms an integral part of these terms. For customers who process personal data on behalf of their own customers, a separate data processing agreement may be required.

9. Termination

You can cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. Climaera may terminate or suspend your access with immediate effect in the event of a material breach of these terms.

Upon termination, your data will be retained for 90 days, after which it is permanently deleted. You can export your data during this window.

10. Changes to the terms

We may update these terms from time to time. In the event of material changes, we will notify you by email or a clear notice on the platform at least 14 days before the change takes effect. Continued use of the service after changes take effect constitutes acceptance of the new terms.

11. Governing law and venue

These terms are governed by Norwegian law. Disputes arising in connection with these terms shall be sought resolved amicably. If the parties fail to reach agreement, the dispute shall be settled by the ordinary Norwegian courts, with Oslo District Court as the venue.

For questions about these terms, contact us at hei@climaera.com.